Licensing & Pricing

Information about how Telligent Community is licensed and priced.

What does Telligent Community cost and how is it licensed?

Telligent Community is a very simple, but scalable solution. Some of our communities run over 1b page views in a month. We’ve also tried to make our licensing and pricing as simple as possible.

Licensing for public / external communities

Licensing for public external communities is by server and domain and includes 1 web domain and 1 production server. Additional web domains and production servers are available in the Commercial Edition.

Customers anticipating greater than 250,000 page views/month, wanting a fail-over server, or expecting a high utilization of APIs should consider a minimum of 2 production servers.

The Free Edition is only available for customers that wish to use Telligent Community on-premises in their own data center. There is no customer support for the Free Edition.

Our Commercial Edition is both on-premises and SaaS.

Free Edition Commercial Edition
Public / external communities (annual price) $0 Contact us for pricing
Registered public / external users Unlimited Unlimited
Applications
Forums 5 Unlimited
Blogs 4 Unlimited
Image & File Galleries 3 Unlimited
Wikis, Calendars, Ideation 2 Unlimited
Chat Unlimited Unlimited
Product Support
Support Community Included Included
Standard Phone/Email Support Not Available Included
Support Upgrades/Patches Not Available Included
Add Ons
Additional Production Server Not Available Yes
Additional Domain Not Available Yes
Additional Languages Not Available Yes

Licensing for private / employee communities

Licensing for private internal communities is by user with a minimum 300 user block purchase.

Free Edition Commercial Edition
Private / employee communities (annual price) $0 Contact us for pricing
Registered private / employee users Unlimited Unlimited
Applications
Forums 5 Unlimited
Blogs 4 Unlimited
Image & File Galleries 3 Unlimited
Wikis, Calendars, Ideation 2 Unlimited
Chat Unlimited Unlimited
Product Support
Support Community Included Included
Standard Phone/Email Support Not Available Included
Support Upgrades/Patches Not Available Included
Add Ons
Additional Production Server Not Available Yes
Additional Domain Not Available Yes
Additional Languages Not Available Yes

What are my options for where Telligent Community runs?

We’re flexible – Telligent Community can be deployed with one of the following options with the ability to change at a later point in time.

  1. You Host (On Premises) – you run the software ‘on premises’ in your own data center.
  2. We Host (SaaS) – we run the software in our SaaS environment.

Basically, we want to make it easy to run our software for whatever way works best for you.

How is the Commercial Edition of Telligent Community restricted?

The Commercial Edition of Telligent Community is restricted by the number of users, servers, and domains.

The Commercial Edition is licensed for external (public) uses of Telligent Community and internal (private employee/partner/customer) uses. Internal uses are licensed by seat (named login).

How do I buy a Commercial Edition of Telligent Community?

Well, that is quite simple. Drop us a note at telligent-sales@verint.com or fill out the information on this page and we’ll follow-up.