Benefits of Discussion Forums and Q&A Forums
Informational
We’ve all likely used them in our private life. From posting in the cycling club’s chatroom about meetups after work, to sharing recipes with fellow… Read More
Verint Community (Telligent)
Articles
Three benefits of using a customer support portal
Informational
In today’s fast-paced world, where the combination of remote-working, digital communication and constantly ‘switched on’ lifestyles leads us to live in progressively more connected and… Read More
Digital business transformation – three ways to cut costs and streamline process
How to guide, Informational
Digital business transformation, or simply digital transformation, is a buzz-phrase that keeps reappearing in technology and business discussions, but how exactly can it help you… Read More
Digital transformation in the retail sector – how Verint Community can increase customer satisfaction
How to guide, Informational
Customer feedback. The very words can conjure up thoughts of complaints, negative incidents and public visibility of the slightest shortcoming in your brand’s product or… Read More
Non-profit digital strategy – how to grow your organisation digitally
How to guide, Informational
Non-profit organisations operate differently to regular businesses, as their very nature brings with it a unique selection of motives, goals and processes. Non-profits strive towards… Read More
What is a customer self-service portal?
Informational
Put simply, customer self-service portal is any instance in which a customer, or consumer, is able to serve themselves. With the available resources and connections,… Read More
Online Community Services – How to build an online community and nurture it with Telligent
How to guide, Informational
Surely building an online community is simple? If your brand is strong enough, and you have a discussion forum or an open digital space for… Read More
How to use Verint Community as Crowdsourcing Software
Informational
Let’s say your organization has a big idea, maybe it’s a website redesign, a new product launch or a service re-think. Chances are, you aren’t… Read More
Online communities built the right way
How to guide, Informational
You might have already read our article on how to build an online community and nurture it, which details the best tactics for maintaining and… Read More