Building a Community Forum
How to guide, Informational
Online Communities offer many benefits to customers and businesses. The types and purpose can vary from customer support, digital marketing, and customer engagement to partner… Read More
Category: How to guide
How to Build a Successful Online Community Platform
How to guide, Informational
Online communities are a great way for customers to self-serve, connect with other customers, learn and share best practices, and engage in peer to peer… Read More
Digital business transformation – three ways to cut costs and streamline process
How to guide, Informational
Digital business transformation, or simply digital transformation, is a buzz-phrase that keeps reappearing in technology and business discussions, but how exactly can it help you… Read More
Digital transformation in the retail sector – how Verint Community can increase customer satisfaction
How to guide, Informational
Customer feedback. The very words can conjure up thoughts of complaints, negative incidents and public visibility of the slightest shortcoming in your brand’s product or… Read More
Non-profit digital strategy – how to grow your organisation digitally
How to guide, Informational
Non-profit organisations operate differently to regular businesses, as their very nature brings with it a unique selection of motives, goals and processes. Non-profits strive towards… Read More
Online Community Services – How to build an online community and nurture it with Telligent
How to guide, Informational
Surely building an online community is simple? If your brand is strong enough, and you have a discussion forum or an open digital space for… Read More
Online communities built the right way
How to guide, Informational
You might have already read our article on how to build an online community and nurture it, which details the best tactics for maintaining and… Read More
Make the most out of web self-service and Verint Community
How to guide, Informational
What is web self-service? Web self-service, put simply, is the ability for your customers, audience or consumers to resolve their problems, gain information and retrieve… Read More
Why brand trust matters online and how to increase it
How to guide, Informational
Traffic, sales, conversions: it’s certainly not news that these key elements of are the fundamental performance metrics of ecommerce. Even if you don’t sell products… Read More