Employee retention strategies can often be overlooked in favor of the more revenue-driving customer retention strategies, however their importance shouldn’t be overlooked. After all, happy employees increase productivity, overall quality of work environment and help you reach your business goals more efficiently.
Although there are many ways you can make your business a better place to work, one way to improve employee retention is by providing the right digital tools that allow your workplace to communicate, collaborate and thrive. Telligent Community is the leading digital tool that provides all of these features out of the box.
From its feature rich functionality, through to its ability to increase productivity and promote a collaborative environment, read more to find out how Telligent Community can benefit your employee retention strategies.
Digital communities build social trust
Digital communities work in the same way that real-life communities do. Digital communities promote interaction, encourage engagement and build trust. Now we know this works for business-to-customer relationships, as social media platforms and discussion forums that give audiences a place to voice their concerns and interact with the brand build positive relationships, but this also works within a business too.
Social intranet systems, such as Telligent Community, can improve employee retention by promoting a social environment in which employees begin to trust each other more. They build this trust by more regularly communicating.
Out-of-the-box features that encourage communication and collaboration
So how can they communicate with Telligent Community? And why are they more likely to talk to each other than without it?
Put simply, with Telligent Community’s rich feature-set your employees will have access to a social intranet that enables them to communicate with each other via direct, instant messaging; as well as share resources, knowledge and information through rich blogs and multimedia file sharing.
But going back to the more important question, why would employees be more likely to communicate in a digital way, rather than face-to-face? Again, it’s simple: digital communications and interactions are much easier and require less effort. Motivate your employees by making it easier for them to work together and you’ll soon see the benefits of a more united, productive workforce thanks to your Telligent social intranet system.
Increased productivity means a happier workforce
Telligent Community enhances employee productivity by cutting down on the time taken to retrieve information and equally, send information. An engaged, modern workforce who communicates with each other regularly is more likely to feel a sense of a ‘team effort’ and shared goals.
Speak to our experts for more information
This is simply a snapshot of how Telligent Community can benefit your business in terms of keeping your employees engaged and motivated. There are many other ways in which Telligent can help your business, internally with your employees and externally via customer interaction. Community can reduce marketing costs by increasing website traffic through user-generated content, help to amplify your search engine optimisation and grow your pipeline by allowing prospective buyers to learn about your products and services from existing satisfied customers.
For more information, and to see how Telligent Community can improve employee retention strategies for your business, speak to one of our experts today.