Telligent Article
How to guide, Informational
A customer experience strategy outlines the many different points of interaction between a brand and its audience. These ‘touch points’ help to build trust within… Read More
How to guide, Informational
Customer service has never been more important than it is today. With brands and businesses going above and beyond the call of duty, aiming to… Read More
How to guide, Informational
A great online customer loyalty is rooted in solid customer experience strategy. By consistently having relatable digital touchpoints, your customers will feel valued and as… Read More
Informational
Employee retention strategies can often be overlooked in favor of the more revenue-driving customer retention strategies, however their importance shouldn’t be overlooked. After all, happy… Read More
How to guide, Informational
Great work often involves more than one person. Collaboration, team effort, remote co-working – whichever way you want to describe it, projects involving working together… Read More
Informational
Verint Community can benefit your business in many ways. From boosting your presence online, to providing your customers and staff with a platform to engage… Read More
Informational
Social communities, such as Verint Community, use forum applications and add-ons to create a socially-driven environment that flourishes with conversation, debate and questions. Online communities… Read More
Informational
With technology in the digital space progressing further each year, we’re quickly becoming used to quick, seamless and mobile ways to interact with brands. As… Read More
Informational
By taking advantage of Telligent Community management software, you’ll be automatically creating a culture of collaboration within your team, workplace or customer base. Read more here.