The secrets to successful online reputation management
Informational
Online reputation management may seem straightforward, and although it can be with the right approach and processes in place, it can often fall short of… Read More
Verint Community (Telligent)
Articles Page 2
Three effective customer engagement strategies that are possible with Verint Community
Informational
Verint Community, the enterprise social platform, is an API-first, fully-customisable white label solution that utilizes its range of world-class community features to deliver effective customer… Read More
The Telligent guide to community management
How to guide
If your brand has a digital community, such as a private social network, discussion forum or social intranet, chances are that you’ll have a team,… Read More
Customer experience strategy – how to improve your customer’s experience digitally with Verint Community
How to guide, Informational
A customer experience strategy outlines the many different points of interaction between a brand and its audience. These ‘touch points’ help to build trust within… Read More
How to reduce customer service costs
How to guide, Informational
Customer service has never been more important than it is today. With brands and businesses going above and beyond the call of duty, aiming to… Read More
How to increase customer loyalty online with Verint Community
How to guide, Informational
A great online customer loyalty is rooted in solid customer experience strategy. By consistently having relatable digital touchpoints, your customers will feel valued and as… Read More
Employee retention strategy benefits of Verint Community
Informational
Employee retention strategies can often be overlooked in favor of the more revenue-driving customer retention strategies, however their importance shouldn’t be overlooked. After all, happy… Read More
Wondering how to improve employee engagement? Utilize Verint Community
How to guide, Informational
Great work often involves more than one person. Collaboration, team effort, remote co-working – whichever way you want to describe it, projects involving working together… Read More
Customer retention strategies – how Verint Community can help
Informational
Verint Community can benefit your business in many ways. From boosting your presence online, to providing your customers and staff with a platform to engage… Read More