How to reduce customer service costs
How to guide, Informational
Customer service has never been more important than it is today. With brands and businesses going above and beyond the call of duty, aiming to… Read More
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How to increase customer loyalty online with Telligent Community
How to guide, Informational
A great online customer loyalty is rooted in solid customer experience strategy. By consistently having relatable digital touchpoints, your customers will feel valued and as… Read More
Telligent Community can benefit your employee retention strategies
Informational
Employee retention strategies can often be overlooked in favor of the more revenue-driving customer retention strategies, however their importance shouldn’t be overlooked. After all, happy… Read More
Wondering how to improve employee engagement? Utilize Telligent Community
How to guide, Informational
Great work often involves more than one person. Collaboration, team effort, remote co-working – whichever way you want to describe it, projects involving working together… Read More
Customer retention strategies – how Telligent Community can help
Informational
Telligent Community can benefit your business in many ways. From boosting your presence online, to providing your customers and staff with a platform to engage… Read More
What is a forum? Our guide to the original socially-driven community environment
Informational
Social communities, such as Telligent Community, use forum applications and add-ons to create a socially-driven environment that flourishes with conversation, debate and questions. Online communities… Read More
What is the future of customer service?
Informational
With technology in the digital space progressing further each year, we’re quickly becoming used to quick, seamless and mobile ways to interact with brands. As… Read More
Three benefits of community management software
Informational
By taking advantage of Telligent Community management software, you’ll be automatically creating a culture of collaboration within your team, workplace or customer base. Read more here.
Five benefits of user generated content marketing
Informational
User generated content – it’s an easily overlooked asset that holds a multitude of valuable benefits to any digital organization looking to boost brand presence,… Read More