The power, performance and receptiveness of social media platforms is something we can easily take for granted. In our social lives alone, we utilize social media to speed up a multitude of processes, from ordering food to contacting a friend – things are no longer as time consuming, we really are living with everything at the touch of a button.
Inside the workplace, the same efficient, productive approach to task-handling is making an impact. Departments such as marketing, sales and development, just to name a few, are being flooded with hundreds of social media applications and tools, all aimed at making teams more efficient and collaborative.
And while publically available social networks encourage better ways of working when compared to traditional methods, (instant messaging can be quicker and clearer than email for informal collaboration, for example) they do have potential flaws when compared to a private enterprise social network platform.
Read on to find out three benefits of using an enterprise social media platform.
An enterprise social media platform makes sense for productivity
You may currently use a number of different social media platforms, each serving a different unique purpose. Maybe you use one for instant messaging, one for file sharing and one for posting knowledge-sharing articles. While this may work well for your organization’s current situation, it might not be the most economically sensible option or the most productive use of your time.
First, if you’re paying subscriptions for multiple different applications, you might be both overpaying and not actually using many of the extra features of the different software. If you use each tool for one job, then chances are a lot of the extra available functions are being left unused, and after all, the features are what you pay for.
By using an enterprise social media platform, you’ll get an application that works to your needs and doesn’t carry any extra weight to slow you down, your productivity or cause unnecessary spend. This means no more paying for unwanted features and taking time to switch between apps for different tasks.
An enterprise social media platform means a custom platform, tailored to your needs
So just how does an application work to your needs? With Verint Community, this means being fully customizable.
With a unique enterprise setup, you’ll be able to configure your private social network exactly the way you want it. From private messaging and blogging, to media sharing and discussion forum posting, Verint Community becomes your enterprise social media platform, which will more than likely be completely different to another organization’s Telligent configuration.
Some of the features available in Community include:
- Question & answer forums
- Discussion forums
- Wikis
- Blogs
- Chat & private messaging
Find out more about Verint Community’s customizable features.
Security is set straight from the start
With the increasing number of high-profile cyber-attacks over the last few years, security is a big concern and a high priority for organizations and businesses of all sizes.
As enterprise social media networks aren’t open to the public, as long as your business has a solid cyber security plan in place, their private nature allows them to remain under-the-radar and safe from attacks outside of the organization using them.
Beyond this, Verint Community provides extensive, customizable security controls, such as authentication and identity validation.
We can help you with our best-of-breed enterprise social media platform
Verint Community can be configured to be the enterprise social media platform that your business needs. Feature rich and dynamic, users can choose certain levels of privacy for communicating. Whether it’s direct messaging a colleague for secure, sensitive information, or sharing news company-wide.
For more information on the platform, and to find out how it could benefit your business, get in touch with us today.