Customer Community Platform
Online brand communities engage your customers, provide a new source of leads, and drive more organic search traffic through user generated content.
Increase SEO with your customer forum
Communities, such as customer forums, create unique user generated content. Search engines like Google love this type of unique, constantly updated content. The more content on your site means more opportunities for people to find you when they are using search engines.
Increase web traffic
60% of B2B marketers use web traffic to measure success and online brand communities drive traffic as people ask questions, read unique content and give feedback. More traffic means more opportunities to engage with your customers and more time they are spending with your brand.
Increase sales with your customer community platform
Customers report that “people engaged in our community spend 24% more than people who have not participated in our community.” Communities enable customers to learn about your products & services directly from other customers using those products & services.
When was the last time you clicked an ad?
activities designed to bring customers to the company website.
Communities drive traffic and converts buyers.
Telligent is the ultimate customer community platform
Perfecting the balance of allowing your customer community to flourish naturally, as well as knowing when to moderate, maintain and intervene with authoritative answers and content, is an art made possible by Telligent Community.
Speak to our experts today for more information on the business benefits of customer forum software.