ISM/CRM Consultants, Inc.
Founded in 1985, ISM is a leading customer-centric strategic consultancy providing services to global, best-in-class companies (www.ismguide.com). Since 2008, ISM has been helping organizations to create and implement successful private (‘branded’) social media communities. ISM has been privileged to work with several of the world’s best companies including ExxonMobil, Kraft Heinz, the American Automobile Association (AAA) and others. ISM stands ready to help additional you realize your branded social media community.
Companies Select ISM to Create & Implement their Social Media Communities
- > 3 decades helping companies adapt to the digital revolution and transform customers into advocates
- Proven track record creating and implementing successful private (‘branded’) social media communities to drive customer acquisition, retention and growth
- Proven social media implementation methodologies and support
- A metrics-based approach to drive successful outcomes
- A history of success working for world-class, global organizations
- An engagement model that utilizes seasoned executives, not mid-to-lower tier